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At 111flowers.com, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

  • When you order, we need to know your name, e-mail address, mailing address, credit card number, and credit card expiry card. This allows us to process and fulfill your order and to notify you of your order status. Please read more details about our security.

  • When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify the winners.

  • The information we collect from you is to process your order and to provide a more personalized experience.

  • We may also use the information we collect occasionally to notify you about important functionality changes to the Web site, new 111flowers.com services and special offers we think you'll find valuable.

How does 111flowers.com protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer's data we collect is protected against unauthorized access.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do enable us to provide features such as store items in your shopping cart betweem visits. Most Web browers automatically accept cookies, but you can usually change your browers to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will 111flowers.com disclose the information it collects to outside parties?

111flowers.com does not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to never@111flowers.com. (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.) Also, 111flowers.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. 111flowers.com may release account information when we believe, in good faith, that such release is reasonably necessary to:

  1. Comply with law
  2. Enforce or apply the terms of any of our user agreements
  3. Protect the rights, property or safety of 111flowers.com, our users or others

How does 111flowers.com allow customers to update or change the information it collects?

You may update or change information related to your 111flowers.com account by accessing "Your Account". For other questions related to updating or changing your account information, please send e-mail to feedback@111flowers.com.

In Summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at 111flowers.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties but you can tell us not to by sending a blank e-mail message to never@111flowers.com.

Your consent

By using our Web site, you have consented to the collection and use of this information by 111flowers.com. If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think

111flowers.com welcomes your questions and comments about privacy. Please send e-mail to feedback@111flowers.com.



111Flowers.com has been designed as an on-line commerce environment that is safe, easy, and respectful to our customers.

Your Security

This site was developed to support secure on-line purchasing through merchant originated secure electronic transaction (MOSET) technology and Secure Socket Layer (SSL). These are industry standard and among the best software available today for secure commerce transactions. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator. All information, including credit card number, addresss etc, that you provide during the shopping process is encrypted for your protection. You will know you are in an encrypted area when you see a solid key when using Netscape Navigator or a closed lock when using Internet Explorer. Look for these signs before entering your billing information.

Your Privacy

Information provided to 111flowers.com as a result of your on-line purchase is treated as confidential and will not be disclosed or sold to any other parties.

Updating Your Information

If you would like to update or correct the information that you have provided to us previously, please send us an e-mail with your new information to feedback@111flowers.com.

Your Comments

111flowers.com welcome your feedback concerning its privacy policy. Please send your comments and questions to feedback@111flowers.com.

Thank you for shopping with 111flowers.com.

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