The 111flowers.com Safe Shopping Guarantee protects you while you shop at 111flowers.com, so that you never have to worry about credit card safety. We guarantee that every transaction you make at 111flowers.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at 111flowers.com. At 111Flowers.com, we guarantee to deliver all our products. Our professional partner florist makes each arrangement to value in the region of delivery. If for some reasons you are not satisfied with the product as delivered, please notify us within 10 days and we'll replace or refund your order. Why is 111flowers.com so safe? Safety in Numbers: When you shop ar 111flowers.com, you'll be one of thousands customers who have safely shopped with us. Safe Technology: This site was developed to support secure on-line purchasing through merchant originated secure electronic transaction (MOSET) technology and Secure Socket Layer (SSL). These are industry standard and among the best software available today for secure commerce transactions. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator. All information, including credit card number, addresss etc, that you provide during the shopping process is encrypted for your protection. You will know you are in an encrypted area when you see a solid key when using Netscape Navigator or a closed lock when using Internet Explorer. Look for these signs before entering your billing information. Still don't want to use your credit card on the Internet? No problem. You may choose to pay us by "Other Method Payment" (cheque, postal/money order or bank draft) on the order form, and make out your payment in favour of: StandardMail Sdn. Bhd. Lot 6.13 Plaza Prima, Batu 4, Jalan Kelang Lama, 58200 Kuala Lumpur. Tel: 603-79804794 Fax: 603-79813209 Toll free: 1-800-881830 Email: feedback@111flowers.com