111flowers.com can ship to virtually any address in Malaysia. Click here to check out our delivery coverage and rates. Flowers Order Same day delivery if orders are received before 12:00 noon. Malaysian time on weekdays and Saturday (GMT+8.00), excluding Malaysian holidays and special occasions. Non-flowers Order in Klang Valley (Kuala Lumpur & Selangor) Same day delivery if orders are received before 12:00 noon. Malaysian time on weekdays and Saturday (GMT+8.00), excluding Malaysian holidays and special occasions. Non-flowers Order outside Klang Valley (Kuala Lumpur & Selangor) It will take 2 to 7 days to arrive, we would appreciate if you can place your order in advance. Combination of flowers & non-flowers products outside Klang Valley (Kuala Lumpur & Selangor) It will take 2 to 7 days to arrive, we would appreciate if you can place your order in advance. Please note that we will not guarantee that the flowers and non-flowers order will arrive simultaneously. Orders received late Saturday and Sunday will be delivered the following Monday. We will not deliver on Sundays or Public Holidays unless it is for special occasions eg. Mother's Day or father's day. For deliveries during special occasions, please make your order at least 3 days in advance to ensure timely delivery and availability of stocks. For special delivery on time and date please place request a day before the specified delivery time. For special requirements, please state your request in the "Special Requests" column in the Order Form.

At 111Flowers.com, we guarantee to deliver all your orders. Our professional partner florist makes each arrangement to value in the region of delivery. If for some reasons you are not satisfied with the product delivered, please notify us within 10 days and we'll replace or refund your order. Within 10 days of receipt of your order, you may return any of the on-flowers or perishable products, or any other merchandise that is in good condition including original packaging and accessories, for a full refund. Return are Easy Please send the "return items" to the following address: StandardMail Sdn Bhd Lot 6.13, Plaza Prima, Batu 4, Jalan Kelang Lama, 58200 Kuala Lumpur. Tel: 603-7980 4794 Fax: 603- 7981 3209 Refunds We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error. If you have any problems with your order, please don't hesitate to contact us.